At ClickMyBattery, customer satisfaction is our top priority. We ensure every product you receive is genuine, properly billed, and delivered in perfect condition. However, if you face any issues with your order, our Return & Refund Policy ensures a fair and transparent resolution process.
Returns are accepted only under the following conditions:
– The product received is physically damaged or defective on delivery.
– The product received is different from what was ordered.
– The product is missing key parts/accessories as mentioned in the product description.
To be eligible for a return:
– You must notify us immediately when the item is delivered
– The product must be in unused and original condition, with all accessories, manuals, and packaging intact.
– Returns without the original invoice or warranty card may not be accepted.
We do not accept returns for:
– Batteries that have been installed, used, or tampered with.
– Products damaged due to improper handling, storage, or electrical misuse.
– Products without the original manufacturer packaging or missing parts.
1. Contact Us: Email us at support@clickmybattery.com or call +91-XXXXXXXX with your order ID, reason for return, and product photos (if applicable).
2. Verification: Our support team will verify the issue and guide you through the next steps.
3. Pickup or Drop: If eligible, a pickup will be scheduled, or you may be asked to visit the nearest authorized service point.
4. Inspection: Once the product is received and inspected, we will update you on the approval status.
– Approved refunds will be processed to your original payment method within 7–10 business days after inspection.
– Refunds may be adjusted in case of partial returns or damage.
– Shipping or service charges, if any, are non-refundable unless the return is due to our error.
– Orders can be cancelled before dispatch without any charge.
– Once shipped, cancellation requests will be treated as a return.
– ClickMyBattery reserves the right to cancel any order due to stock unavailability, incorrect pricing, or technical issues.
Click… Choose….Power-Up — with ClickMyBattery.